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Spectrum Health Systems recently held its first World Café Event in Worcester, Massachusetts to help identify gaps in services and supports available to women in recovery in the local area. The World Café model is a growing business practice used to access the collective intelligence of key groups of stakeholders. It is based on open, small group discussions that are linked to a larger group format.

Using the World Café model, Spectrum was able to collect extensive feedback from a cross-section of women on the tools and resources needed to support their long-term success. The project was designed to help shape a strategic action plan over the coming months.

“We received very positive feedback from World Café participants,” stated Angela Dalessio, program director of The Recovery Connection – Spectrum’s Peer Recovery Support Center in Marlborough, Massachusetts. “They were so full of ideas and inspiration. I’m looking forward to analyzing the information gathered and brainstorming ideas as we move forward.”

While data is still being analyzed, several themes have already emerged that encourage a community-based response:

Additional information on the World Café model is available at:

Based in Worcester, Massachusetts, Spectrum Health Systems, Inc. is a private, non-profit substance abuse and mental health treatment provider. Spectrum offers the largest and most complete continuum of addiction treatment in New England - including inpatient detoxification, residential rehabilitation, outpatient services, medication-assisted treatment and peer recovery support.

Cindy Buraczynski, Vice President of External Affairs
(508) 792-5400 x7115