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Get to Know Jonathan Miller, Chief Information Officer

For the last two decades, Jonathan Miller has worked to develop IT systems for nonprofits in the healthcare space. Now serving as Chief Information Officer (CIO) for Spectrum Health Systems, Jonathan’s critical role has been to oversee the management and execution of the organization's information technology strategy. Before joining the ...

November 11th, 2022|

Get to Know Damaris Diaz, Spectrum’s Credentialing Manager

Based in Worcester, MA, Damaris Diaz has over 20 years of experience in the healthcare industry. She’s a diligent worker and life-long learner, but her most defining characteristic is her genuine interest in helping people find the help they need. It’s this combination of traits that makes her such a ...

November 1st, 2022|

From Medical Records Clerk to Rising Licensed Practical Nurse

We’re proud to introduce Carmen Villanueva, a Skilled Nursing Facility Recovery Support Navigator with Spectrum Health Systems. A Worcester resident, Carmen worked as a personal care assistant for years, visiting clients, mostly seniors, in their homes to administer care. Personal care assistants play an important role in healthcare, but work ...

October 27th, 2022|

Local College Partnerships Deliver Key Employee Benefits

Offering robust, ongoing professional development opportunities is one of the important ways we keep our team, at every level, on the forefront of behavioral health. In so doing, we are also able to fulfill our mission of providing the highest quality of services while being an outstanding place to work. ...

August 18th, 2022|

Get to Know David Nefussy, Vice President of Payor Relations

A keen focus on innovation has helped David Nefussy successfully navigate the ever-shifting dynamics of the health care business. As Spectrum Health’s Vice President of Payor Relations, he is responsible for crafting agreements and negotiating reimbursement with insurance companies, managed care organizations, and third-party payors to ensure the company grows ...

August 4th, 2022|

Get to Know Theresa Amico, Vice President of Revenue Cycle Management

Developing processes and policies to keep our organization financially healthy is vital to continuing our mission of providing the highest quality treatment services. In this regard, we are fortunate to have the bold leadership and vast experience of Theresa Amico, recently promoted to Vice President of Revenue Cycle Management. In ...

July 19th, 2022|

We’re “All-In” On Employee Recognition

When it comes to employee recognition, our organization is “all in”—and we have proof! Spectrum Health Systems has been named the recipient of C.A. Short’s “All-In” Award for Best Management Engagement in employee recognition programs. C.A. Short Company has worked with companies nationwide for nearly 100 years implementing effective strategies ...

June 7th, 2022|

Get to Know Stacy Flanagan, Chief Human Resources Officer

The human resources landscape has been reshaped in recent years by many factors, especially in health care and addiction treatment. What has not changed is Spectrum’s commitment to providing a dynamic and supportive atmosphere for its employees—a mission that has kept HR leader Stacy Flanagan driven and enthusiastic for over ...

May 13th, 2022|

Get to Know Earl Warren, Vice President of Correctional Services

Earl Warren has been instrumental in the growth and expansion of our Corrections Division, almost from its inception. With over 24 years in the field, he brings invaluable expertise to his new role as Vice President of Correctional Services. Warren now provides executive oversight, including program design and development, for ...

April 13th, 2022|

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