Technical Information
iECHO is an online platform that supports participants in Project ECHO. iECHO will send you automated email reminders prior to the session start times with access to all your links. For further guidance, a video explaining iECHO for participants can be found here.
iECHO will send a session reminder via email 1 hour prior to the session’s start time. Please note that training administrators do not have access to the Zoom link until this time. This email will include a link to join the session. You can also join from the program’s iECHO page under the “Schedule” tab.
If you are not receiving emails from iECHO, be sure to check junk or spam folders and consider adding the email to your approved senders list.
Please join each session a few minutes prior to the scheduled start time (11:30 AM Eastern time) to provide sufficient time to confirm you have a stable Internet connection, test your audio and video, get comfortably situated, and ensure that the session can begin on time.
ECHO sessions are interactive, and we ask that you participate to the best of your ability. That means keeping your camera on during sessions, if possible.
If you have questions about Zoom or require technical support, please contact our Training Coordinator at avery.kasten@spectrumhealthsystems.org.
For general information, please contact our Director of Corporate Training at rachel.sasseville@spectrumhealthsystems.org.
